About Us

Vapour UK is a premier online destination for all your electronic cigarette and e-liquid supplies.

A family run business with over 10 years of vaping experience between us whilst being involved in the ecig industry since 2010.

We work along side the worlds leading ecig and e-liquid brands to provide you with 100% genuine guaranteed high quality products at the lowest possible prices.

6 important points to expect when ordering your eliquid and ecigs online from Vapour UK:

  1. Genuine guaranteed premium ecig brands at cheap prices.
  2. Highest quality eliquid from the UK & USA manufactured with industry leading best practices.
  3. Warranty on all electronic vaping devices.
  4. Secure online payments.
  5. Fast reliable tracked deliveries with same day dispatch.
  6. The right UK Customer service and advice.


Industry leading ecig Brands

Since 2014 we have brought brands to the UK such as Aspire, Kangertech, Innokin and Smok.

These brands maintain a consistent, high quality; producing reliable and innovative products.


Highest Quality Eliquid

Do you know whats in the eliquid you are vaping?

We believe its important to know the origin and quality of the ingredients we are vaping.

We only offer eliquid from brands who have proven credentials and follow industry leading best practices.

  1. Where the eliquid ingredients are sourced.
  2. Clean room ISO9000 certified manufacturing processes to produce the highest quality eliquid in the world.


Warehouse and Deliveries

All our eliquid and ecigs are stored in a modern warehouse facility within a specially prepared clean storage area.

Using a World class pick and pack system your order will take a 3 point scanning process before leaving the warehouse to make sure it is dispatched accurately, fast and arrives with you quickly.

Our dedicated warehouse team are experienced in handling eliquid and ecig products.

Track the progress of orders online from your account or the courier link in the dispatch confirmation email. If you have provided a mobile phone number and email address you will receive text and email updates.


Payment Security and Privacy

We will never sell or share any of your private, personal information.

We are registered as Data controllers with the ICO nformation Commissioners office and follow strict Data protection guide lines.

You can rest assured your information is secure and protected online by Comodo the industry leading online security experts who have verified Vapour Group Ltd and vapour.co.uk for authenticity.

Your card details are never stored on this site and are entered securely on a Paypal pci compliant server. Whether you choose to pay with card or with a Paypal account it is Paypal who will process your payment details so you can checkout with confidence.


A Proper Warranty

All electronic vaping devices come with a Manufacturers warranty.

Whilst confident we are offering high quality ecig products we also know some times things don’t work out as expected with electronic cigarette devices. We honour all manufacturers warranties.

For your extra peace of mind we have added our own additional warranty where we feel the manufacturers warranty is not sufficient.

Will you find this level of insurance with any other online ecig retail company?


Customer Service

Customer service is paramount.

If you are new to vaping and need help with your first ecig set up then please get in touch.

We know things can get confusing fast. We were all beginners at one stage and our knowledgeable UK customer service team are just an email away to give you the right advice.

Contact email address: support@vapour.co.uk


Why do we not have a phone number here?

A dedicated after sale phone number is provided on your delivery note.

Pre-sale queries are answered faster using the email contact above or the 'contact us' form which can be found at the foot of this page under Help & Support

Vapour UK address details

Business office address

  • Vapour Group Ltd
  • Peter House
  • Oxford Road
  • Manchester
  • M1 5AN
  • United Kingdom



Vapour Group Ltd Company registration number: 09472195

Data Protection registration number: ZA105167