Telephone Monday - Friday 9am - 6pm Call 0161 209 3566

Can't find answers to your questions or need some ecig advice?

Please first visit the FAQ page for troubleshooting tips and answers to popular questions or see the Guide for new e-cig users

Can't log in issue?

We are aware it may not be possible to log in using Chrome web browser.
This is a temporary issue Wednesday 16th May.
We would advise to either use an alternative web browser such as Firefox or Safari or use Chrome in 'incognito' hidden mode - to the right of the address bar, tap More : New Incognito tab will appear.
The issue is fixed but may take up to 24 hours until you can log in again.
Alternatively, please send order details using this contact form or to where we will process the order.
Apologies for any inconvenience caused.

When will my order arrive?

Please visit the delivery information page on how to track your parcel and delivery times. Only if you have selected to use a tracked delivery service will you be able to track your order.


Newsletter coupon code?

Simply please log in or sign up to use
Codes do not work with items which have already been discounted or on sale. Reward points 2% back of order value will still be earned on discounted or sale items.

We can provide faster support and quickly answer questions by email or the contact form.
email: or please use the contact form below

telephone: 0161 209 3566

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