Innokin Endura T18E Vape Pen Kit

Customer Reviews (15)

Great serviceReview by EIleen

Overall

I had a few problems with my own which were probably my fault. The support team were great, prompt, friendly and helpful. They went out of their way to help me sort out the problem (Posted on 19/10/2017)

Terrible piece of kitReview by Mark

Overall

I bought this vape pen to replace an apollo. I can't find anything good to say. The unit overheats and constantly tastes of burnt. The battery life is appalling. It was fully charged at 9am by 2pm was dead. 21/2 hours of that I was out walking and did not even use it. The tip gets too hot for your mouth. It gives maybe two almost decent amounts of vapour then nothing except burnt taste and heat, literally no vapour. The most disappointing vape pen I have tied yet. I would give minus 1 star if there was that option.

Vapour UK Reply

Sorry to hear that Mark.
If you can drop us a line in customer support we can get to the bottom of whats happened there.
The Endura T18 after thousands of purchases has proven to be the most reliable starter device out there.

Key things to note

1. Battery is on charge with green light, ends charge when green light is off. (this size of battery may take around 5 hours to charge)
2. If using before eliquid has had sufficient time to soak the coil indeed it will have burnt taste.
3. If the power button is pressed before sufficient time for the coil to absorb liquid - it will damage the coil. If the power button is pressed before time for the liquid to be absorbed - it will taste burnt. This in some circumstances will damage the coil beyond repair.

So please take care when using same as any other ecig device and do not use until the liquid is sufficiently absorbed.






(Posted on 12/04/2017)

Great Beginner device! Great Customer Service! Review by Karen

Overall

I am a newbie to vaping, and on deciding what device to buy was very daunting there is so many products out there, however the T18 Innokin device was advisable for a beginner, I really like the colours I bought pink and aquamarine, however I had a difficult start with not liking the flavours I purchased and the drip tip becoming too hot and my coil providing a burnt taste, to say I was frustrated was an understatement, but on using these devices with new coils and new flavours im very happy with them and the reason the device became hot was I was over vaping and taking too long draws, however I find them easy to use now! I want to thank Dom! from the customer service team for his understanding, advice and great customer service. (Posted on 24/02/2017)

5 star service - quality vape penReview by Nick

Overall

I had a bit of an issue replacing the coil. Was doing it wrong and everything jammed up. Emailed Vapour.co.uk support and a lovely chap named Dom managed to decipher my explanation of what was going wrong before Innokin support could even get out of bed. Had me back up and running in no time. Superb service guys.

The pen itself has a tidy design, doesn't leak, and gives out just the right level of smoke. Lots when you want to blow smoke rings, but little enough to be discreet if you're having a crafty puff indoors in a public place. (Posted on 28/11/2016)

great draw but leaks and have had problems with tank falling offReview by Mads

Overall

I have bought two of these, I do like the draw and ease of use, however you need to keep it upright at all times or the liquid leaks out. The last one I have bought, which is only a couple of months old is very problematic. The tank keeps dropping off and unscrewing itself, which means more lost liquid and a real pain!
(Posted on 04/11/2016)

Best ive triedReview by Paul

Overall

Had a few different types of vape pen this is the only 1 that has converted my wife saved me a fortune lol easy to setup and use the only reason ive taken 1 star off is due to the coils as i am unable to source them.in any vape store seem to be online only purchase (Posted on 30/10/2016)

Suttisfying Review by Diana

Overall

After only one day I don't feel I need to smoke real cigs. The best ecig I've had in 3 years. Clouds of vape and no leaking. Amazing. Very fast delivery (Posted on 15/08/2016)

Great pen!Review by Jay

Overall

What can I say....I love it. Plenty of vapour and easy to use. Best pen e-cig I've ever owned. Good value for money. Buy one. (Posted on 08/06/2016)

Excellent little penReview by BOB

Overall

Quite honestly, just buy it, its 26 quid, doesnt leak and vapes superbly, great flavour from the diffrent liquids ive used and lasts a day no problem, the only slight crit i have is that is uses more liquid than previous e-cigs, but hey, it's a 1.5ohm and clouds of vapour, what did i expect.

Just buy it, (Posted on 08/03/2016)

excellent product and serviceReview by peter

Overall

an excellent well made product with prompt delivery and service (Posted on 10/02/2016)

Amazing ProductReview by Diana

Overall

I'm ever so pleased with this vape pen it's even better than expected. As a woman I was looking for something more than just a vape device I was looking for something that looks cool and more girly than most vape devices and Innokin Endura T18 is exactly what I wanted. The battery lasts so long as well and the vaping is an absolute pleasure with it. Already been over the week since I haven't had a normal cigarette.The delivery was very fast it only took 2 days to arrive as for the quality of the service I could've not been more pleased. Already ordered another kit for my best friend as a bday present and looking forward to order some more e liquid flavors (Posted on 08/02/2016)

Customer service!Review by Claudia

Overall

Just received this going to try it tonight but I wanted to leave a quick review on how fantastic the customer service is! Hands down the best customer service I've ever received doing anything online, I live in the Middle East so wasn't just a standard click and order and the support given was absolutely brilliant! Timely, friendly and they genuinely care! Massive thumbs up to these guys! (Posted on 08/02/2016)

Brilliant ProductReview by lorraine

Overall

Love this. Not a beginner but didnt want a mod. This is soooo much better than what I was using. Got to mention that the delivery service you use is superb. Thank you. (Posted on 03/02/2016)

flawed but not fatalReview by BornproudUK

Overall

Bought this for my wife and compared to the cheaper kits its in a different league and she really loves it, however after a coupe of hours the tip disappeared and despite searching the house we cant find it, they are push fit and very loose, went to buy a new tip and none fit secure enough not to fall out very easily.
if you can be sure not to lose the tip it is worth the money but be aware (Posted on 15/12/2015)

Love the Endura!Review by Helen

Overall

I have been using a standard Vape pen for around 3 months and while it worked in keeping me off the ciggies I was looking for something 'better'.

I saw reviews for this kit on YouTube and loved the look of the aqua blue e cig. It looks better in real life! Quality is excellent and the actual vape is far far better than my previous kit.

Already recommended to a couple of girlfriends (Posted on 14/12/2015)